Understanding technology means not only offering the latest products and the most intuitive design, but also providing the most comprehensive support and maintenance solutions available. The electronic evolutions
Customer Support Call Center does just that.
The call center is our clients’ first line of defense for service and support questions, troubleshooting, and maintenance issues with videoconferencing equipment, audio/video switchers, control systems, and digital signage servers. The Customer Support Call Center is located at the e2
office and works in conjuction with our highly-skilled service department to resolve issues quickly and effectively.
In addition to providing technical assistance, the call
center allows our staff to remotely install updates
to client equipment, check performance levels such as devices' temperature and lamp life, and the ability to walk users through a diagnostic process interactively.
The call center's capabilities depend upon a number of factors, so please contact us at (877) 848-7503 for more information.